NIGHTROUTE / TALLAHASSEE, FL
Good questions.
Straight answers.
Understand the service, the schedule, and what happens next. Still have a question about your property? We’re a local call away.
QUESTIONS, ANSWERED
Know what you’re getting.
Before the first pickup.
Clear scope, clear communication, and a plan that fits your property.
For property managers
What is the difference between the $12 and $30 plans?
Both prices are per unit, per month and include doorstep trash valet five nights a week, plus arrival and completion texts for management and residents who opt in. The $30 plan also includes pet-waste cleanup and removal around agreed grounds areas. The $12 plan covers trash valet only.
Can a resident amenity fee offset the cost?
Potentially. If your community charges a resident amenity fee above its NightRoute service cost, the difference can contribute toward other expenses and property income. Use the illustrative calculator to compare a fee with either plan. Management determines any resident fee and confirms it fits the community’s lease terms and applicable requirements. The examples are not a promise of profit.
Is pet-waste cleanup also five nights a week?
The five-night schedule applies to trash valet. Pet-waste grounds cleanup is included in the $30 plan, with the areas and frequency agreed separately with management before service starts.
Do we keep our current waste provider?
Yes. NightRoute transfers prepared household trash from residents’ doors to your designated on-site dumpster or compactor. Your existing waste provider continues to handle off-site hauling. Bulky items, cleanouts, and demolition are separate services quoted by job or item.
How do residents know what to do and when?
Before launch, we agree on collection windows, set-out locations, bag or container guidelines, and text-update arrangements with management. Management and residents who opt in receive an arrival text and a completion text. Residents follow the agreed set-out window and bring containers back inside according to community rules.
What if we have a pickup or service question?
Contact NightRoute directly at (850) 296-0739 or email us. Include the property, unit or area, and the service date so we can review the concern with you. We discuss communication and service-issue procedures as part of setting up your property.
Getting started & home service
What happens after I request pricing?
We discuss your property, confirm route availability, and review unit count, access, collection windows, and the services you need. The next step is agreeing on the scope, price, and service arrangements before starting. You can call or email directly; the website form prepares an email draft for you to review and send from your email app.
What is included in the home plans?
NightRoute Home is $99/month for weekly trash valet and outdoor pet-waste cleanup. Home Complete is $489/month for weekly trash valet, dog-waste cleanup, and litter-box scooping, plus monthly leaf cleanup for a standard single-family home. Leaf pricing depends on yard size; properties over 1 acre require a custom quote.
Do you need access to my home or pets?
We agree on the access needed for your chosen service in advance. Outdoor work requires access to the agreed collection point and yard areas. Litter-box scooping requires agreed home access. Tell us about pets, gates, codes, or household boundaries so we can plan the visit with you.
Can I add bin cleaning or a one-time project?
Monthly bin cleaning can be added to a home plan for $25 for up to two bins, with additional bins at $10 each per month. Junk removal, large-item pickup, cleanouts, and hot tub or shed demolition are available on request and priced separately by job or item.
05 / LET’S PLAN YOUR ROUTE
A cleaner routine
starts here.
Tell us about your home, community, or one-time project. We’ll discuss the service, pricing, and next steps with you.